At American Yacht Supplies, we intend to insure you are 100% satisfied with
your shopping experience. We have endeavored to provide a site designed like no
other to enable you to find the items you require quickly and easily. Our
friendly customer service representatives are available live during business
hours at out toll free number 888.883.2628 and all email requests will be
answered promptly. Our knowledgeable staff can offer advice as well as
assistance to enable you to get what you need, when you need it. All
transactions are carried out with the most secure encryption available to give
you the peace of mind to know your personal details will be kept safe, or you
can call customer service to place your order by phone.
Price Guarantee
"If, within 14 days of your purchase from AmericanYachtSupplies.com, you find
a US internet retailer offering a lower price on an identical product of the
same brand and model, we will give you a credit for 100% of the difference."
Please email us via the Contact Us link on our homepage and include the
following information:
- the product code of the item you found cheaper on a competitor's site
- your order number where this item was included
- the exact page on the competitors website where you found the product
cheaper.
After verification we will credit your account.As you would understand, this
guarantee does not apply to:
- Products that are not new and immediately available
- Special promotions, bonus or free offers that are not everyday
- Prices based on typographical errors
- Products with special financing terms
- Special contract prices
- Non - US based companies, or retailers that do not sell online
- Products that are not sold under the same terms
Quick Deliveries
American Yacht Supplies has distribution locations in over fourteen states
across America, therefore your items will be distributed from the location
nearest you resulting in quicker ground delivery times, typically 2-3 days, and
also reduced shipping costs. In addition expedited shipping options are
available, simply select your choice at check out.
Immediate processing of your order will insure your items are in the hands of
the shipping company in the shortest possible time. All orders placed before
3.00PM EST will be processed that day. Orders received on Friday evenings,
Saturdays and Sundays will be processed on Monday.
No Hassle Returns
American Yacht Supplies endeavor to make your shopping experience as simple
and hassle free as possible. If you are delivered the wrong item, your item is
damaged or you simply decide you no longer require an item or entire order
simply return it to us.
If you need to return any item please contact a friendly customer service
representative toll free at 888.883.2628 or email us through our contact us
page. Follow the simple instructions given to you and continue to enjoy your
shopping experience with American Yacht Supplies. For full details of our
returns policy please,
(click here).
Product Availability
We have over 99% of all products in stock at all times. Very rarely is a product out of stock. However, should this unlikely event occur, we advise you by email. |